
Your opinion is important for the improvement of our Institute. Please share your concerns and comments below, and don’t forget to complete the entire form so we can provide a timely response.
Please note!
REQUEST: A formal action by which the user respectfully asks the company for any information related to the provision of services.
COMPLAINT: An expression made by the user to the company due to dissatisfaction caused by the service provided by one of our professionals or healthcare staff.
CLAIM: An objection or disagreement presented by the user, aimed at having the company review and evaluate an action related to a process or area of the Institute.
SUGGESTION: A proposal submitted by a user to help improve a process related to the Institute’s service delivery.
COMPLIMENT: A statement from a customer, user, or interested party expressing satisfaction or appreciation for the staff, the Institute, and the services provided.